eBay サポートチャンネル

交流広場(掲示板)

2024/10/18 16:39

eBayより、以下の連絡がありました。
どうも、システムのバグでlocationが変わってしまっているのがあるみたいで、手作業で修正して欲しい旨の要請です。

そこで、
Go to My eBay > Selling.
1. Find the listings affected under the Active tab.
2. Select Revise from the drop-down menu next to each listing.

影響のあるリスティングをどうやって探すのかが分かりません。
全部を手作業で開いてlocationがあってるかどうかを確認しないといけなのでしょうか? ちょっと無理なのですが。

locationが変わってしまっているのが簡単に分かれば、それを修正するのは、なんとかできそうですが、ebayジャパン様またはどなたか分かる方がおりましたらご教示願います。




Hello,
We are reaching out to inform you of a recent issue that may have affected your listings on site. Due to a technical bug, the item location for some listings was incorrectly changed.

Our engineering team has worked diligently to identify and fix many of these listings. However, due to the nature of cross border selling, we need your support to review and correct all listings to accurately reflect your items and their locations.

Action Required: To ensure your listings comply with eBay policies and to prevent any potential disruptions to your sales, we kindly ask you to review and manually update the item location on your listings by the end of October. Here’s how you can do this:

Go to My eBay > Selling.
1. Find the listings affected under the Active tab.
2. Select Revise from the drop-down menu next to each listing.
3. Update the Item Location field with the correct location.
4.  Save the changes to ensure your listing is updated.

We understand the inconvenience this may cause and appreciate your prompt action to help correct these listings. Correcting the item location will help prevent any potential issues with shipping service mismatches and ensure compliance with VAT policies where applicable.

Thank you for your attention to this matter and for your continued partnership with eBay.

Best regards,

The eBay Selling Team

いいね